Privacy policy

This policy explains what information JZ Operations collects through jzoperations.com and how it is used. JZ Operations is run by Jennifer Zhelev in Denver, Colorado. Questions go to jen@jzoperations.com.

What I collect

• The cost calculator: the numbers you enter are used only in your browser. They are never stored or sent.
• When you book a call: Calendly collects your name, email, phone number, business name and the issue you describe, and adds the appointment to my calendar.
• When you request a call: your name, business, email address, industry and anything you write in the message box.
• When you send operations check results: your name, business, email, any message, and your answers and score. If you take the check without sending it, your answers stay in your browser and are not collected.
• Basic technical data: like most websites, the hosting provider records standard server logs such as IP address, browser type and pages requested, for security and reliability.

How I use it

• To reply to you, arrange a call, and follow up about your request.
• To keep the website secure and working.

I don't sell or rent your information, and I don't add you to a mailing list without asking.

Who processes it

The site is hosted by Netlify, which receives form submissions and server logs on my behalf. Call bookings are handled by Calendly, which receives the name, email, phone number and answers you enter when you book. Email is handled by my business email provider. These providers process information only to deliver their services.

The site loads its typefaces from Google Fonts. To deliver them, Google receives a standard request from your browser that includes your IP address.

Cookies and tracking

This site does not use advertising or tracking cookies. If you press "Pause motion," your browser remembers that choice on your own device. That setting never reaches me.

How long I keep it

I keep inquiry information only as long as needed to respond and follow up, or for as long as we work together, and then delete it unless the law requires otherwise.

Your choices

You can ask to see, correct or delete the information you've sent me at any time by emailing jen@jzoperations.com.

Children

This site is for business owners and isn't directed to children under 13.

Changes

If this policy changes, the updated version will be posted here with a new date.